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jóhanna vigdísp39455732
Participant
September 9, 2018
Answered

Problems with Illustrator download

  • September 9, 2018
  • 1 reply
  • 718 views

I have to buy illustrator for school tomorrow but every time I try to purchase it it says that I am located in Iceland, which I am not I am in Denmark. It is not possible to download illustrator while in Iceland. How can I change this?

This topic has been closed for replies.
Correct answer kglad

The country associated with your adobe id must match the store you purchase from and must match the payment address.  otherwise, change what's necessary to make your purchase:

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

change currency - https://forums.adobe.com/thread/1999694

change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 9, 2018

The country associated with your adobe id must match the store you purchase from and must match the payment address.  otherwise, change what's necessary to make your purchase:

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

change currency - https://forums.adobe.com/thread/1999694

change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693