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MauricioGomez
MauricioGomez
Participant
January 6, 2020
Question

Problems with installation of CC

  • January 6, 2020
  • 2 replies
  • 207 views

Hi!

 

I've been trying to re-install CC on my desktop PC and it freezes at 18-19% everytime.

I tried to desinstall/erase all Adobe related products with and without the Cleaner tool.

I have Windows 10 with alot of free space on my disk.

 

Some logs info tell me it's a proxy or maybe a missing System file...

Can someone help me with this problem?

 

[Moved from Community Help (which is about the forums) to a better forum... Mod]

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
January 6, 2020

See my reply.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    January 6, 2020

    I had the same issue.

    Make sure that you have all Windows updates that are available.

    The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website.  After doing that and restarting, all was OK.

     

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