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Cherrypit
Participating Frequently
April 4, 2016
Answered

Problems with installing adobe CS6 Design Standard on MAC System 10.9.5

  • April 4, 2016
  • 1 reply
  • 677 views

I had to interrupt the installation process and power off the computer, because my screen freezed. Now I can neither install cs6 again nor deinstall the program. The Adobe cc cleaner tool does not find any product to clean. Who can help?

    This topic has been closed for replies.
    Correct answer kglad

    A further information: When I try to install, in the "WLAN menu", where

    all the routers are listed, a tool appears with the name: Do-not-connect

    Could that be the problem? Something is blocked because of the first

    failing installation. Another tool starting with K150... appeared and

    disappeared during the trial to install the cs6.

    Am 04.04.16 um 20:44 schrieb kglad:

    >

    Problems with installing adobe CS6 Design Standard on MAC System

    10.9.5

    created by kglad <https://forums.adobe.com/people/kglad> in

    /Downloading, Installing, Setting Up/ - View the full discussion

    <https://forums.adobe.com/message/8654487#8654487>


    download the installation file from the cs6 link below:

    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    1 reply

    kglad
    Community Expert
    Community Expert
    April 4, 2016

    what do you see when you start the installation process?

    Cherrypit
    CherrypitAuthor
    Participating Frequently
    April 4, 2016

    Thanks for answering!

    Says: Installation failed. During the installation a problem occurred.

    The installation program could not be installed. Probably a data file is

    missing.

    Am 04.04.16 um 14:54 schrieb kglad:

    >

    Problems with installing adobe CS6 Design Standard on MAC System

    10.9.5

    created by kglad <https://forums.adobe.com/people/kglad> in

    /Downloading, Installing, Setting Up/ - View the full discussion

    <https://forums.adobe.com/message/8653116#8653116>

    kglad
    Community Expert
    Community Expert
    April 4, 2016

    if you're installing from a cd, copy the disc contents to a desktop directory and install from that directory.