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EL Banderos
EL Banderos
Participant
January 26, 2016
Question

Problems with installing Photoshop CC 2015 & Illustrator CC 2015 [Mac, stops at beginning]

  • January 26, 2016
  • 1 reply
  • 311 views

Hello everyone, I have a MacBook Air mid-2012, as I have problems with the installation of the programs Adobe CC 2015 (the installation stops at the beginning), this Mac is compatible with Photoshop CC 2015 'and Illustrator CC 2015?

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    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    January 26, 2016

    What is your exact operating system version, and does it meet the requirements?

    System requirements for Cloud Programs... scroll down and check each program

    -http://helpx.adobe.com/creative-cloud/system-requirements.html

    EL Banderos
    EL BanderosAuthor
    Participant
    January 26, 2016

    My operating system is OS X El Capitan 10.11.3.

    Later I write technical specifications of my MacBook Air mid-2012:

    - MacBook Air (13-inch, Mid 2012)

    - Intel Core i5 dual-core 1.8GHz (Turbo Boost up to 2.8GHz) with 3MB shared L3 cache

    - Memory 4GB of 1600MHz DDR3L onboard

    - Supported resolutions:

    1440x900 (native), 1280x800, 1152x720, 1024x640 and 800x500 pixels in 16:10; 1024x768, 800x600 and 640x480 pixels in 4: 3; 720x480 format 3: 2

    - Compatible with OpenGL 4.0

    - Storage: flash memory drive 128GB

    Is therefore my Mac compatible with the new Adobe software CC 2015?

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