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December 12, 2017
Answered

problems with lightroom and licenses

  • December 12, 2017
  • 2 replies
  • 296 views

Hi all,

sorry for my english, i'm here to ask support for a problem.

Last year i've bought Lightroom Desktop classic 6, one license.

This december, adobe advised me for the upgrade of lightroom to version 7.

I did the upgrade but the only upgrade was for Lightroom CC desktop to 7... I did it.

Now it says that I have to bought the license for the new lightroom CC...... BUT I DON'T WANT.

and now, when I go to my adobe account and see the order, there is the link to "download and series numbers"... well the link doesn't work:

Si è verificato un errore durante il caricamento dei download

I don't know how to download the previous version so I can reuse my license.

thanks in advance....

I use Mac OS.

This topic has been closed for replies.
Correct answer John T Smith

kglad links in reply #1 here https://forums.adobe.com/thread/2413580 may help

2 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
December 13, 2017

kglad links in reply #1 here https://forums.adobe.com/thread/2413580 may help

Mohit Goyal
Community Manager
Community Manager
December 13, 2017