Skip to main content
Participant
July 27, 2014
Question

Problems with new CC 2014 Software - Trial Activiation

  • July 27, 2014
  • 1 reply
  • 220 views

Hello,

i got the problem with using the new Adobe Creative Cloud Products of the 2014 version. I deinstalled the old versions and installed the new versions. when i use then adobe audition 2014 i works without any problems. if i now restart my computer i always get the message of audition, that my trial period has left. then i click on the button to license this software. now it connects to the adobe servers and the dialog disappears. i can use this software without any problems. but almost every time when i restart the computer i get now this dialog.

what i tried:

i deleted opm.db file in the oobe folder of the Windows AppData Path. nothing chances.

i am really fustrated. i am paying money for using this software, but i cannot use it properly. How do I get this "Trial dialogue" off again?


I am using Windows 8.1 64 Bit.

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Legend
July 28, 2014

Near05 what version of the Creative Cloud Desktop application do you currently have installed?  I would recommend reviewing You are no longer signed into your Creative Cloud applications.

Near05Author
Participant
August 7, 2014

The message was now gone one week. But now it is also in other programs there. I can use the programs already, if I click the license button below. But this message was never in the old program versions. i am using the windows 8 version of the adobe cloud. today i deleted the oodb database file, but the message did not gone.


here is a screenshot of the message:

What can I do to get rid of this message? When I log in to my account in the settings, then I also see that the subscription is absolutely right.


Jeffrey_A_Wright
Legend
August 7, 2014

Near05 what type of system utilities or optimizers are you utilizing?  Are you on a managed network or is this a personal computer?