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Participant
May 5, 2021
Question

Problems with re-installing former CS5 Premium license from Adobe account

  • May 5, 2021
  • 1 reply
  • 395 views
Hi - Peter from Brussels calling.
I have the following situation. Have a official copy (still have the serial number label) of Design Premium CS5. This was on one of my old (2012) Macs running when I needed it (not much) ... InDesign, Illustrator, Photoshop.
Now this Mac is dead. I found another older Mac on which I could re-install it. I cannot use my BU, since the OS of that Dead Mac is different from the OS of the replacement Mac.
But I need desperately to be abble to open the files made with this CS5 version (documents saved in the cloud)
I logged-in to my adobe account to download the original Adobe license (a +3Gb file).
The download went well .. But in the next fase (installing) ... It gets stuck with a message : "Install can't be opened. You should move it to trash" .. Can Anyone Help me with a sollution?
Thanks !
 
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1 reply

John T Smith
Community Expert
Community Expert
May 5, 2021

Apple did not maintain backward compatibility, so try this to install old programs
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html