Problems with the instalation due to serial number

Question

Hello! I'm in receipt of Adobe CS6 "Design and Web Premium" DVD version. Recently I've downloaded Creative Clouds. After a year of using this program I resigned from using CC and I wanted to go back to using CS6, but I can't install it on my computer because of "Please enter a valid serial number". What should I do in this situation? Can you please send me some instructions of what I'm supposed to do with that?

Just Shoot Me · Answer

First you need to remove all CC software.

Then you need to Enter a Valid Serial Number for CS6 during the install and IF the serial number you first enter, that is for CS6, is for a Upgrade version of CS6 you then need to enter an other Valid serial number for a qualifying previous version.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded