Skip to main content
S
stéphanec92897685
Participant
April 23, 2023
Answered

Probme installation Adobe Creative Cloud Mac Mini M1 OS Ventura 13,3,1

  • April 23, 2023
  • 1 reply
  • 1010 views

bonjour !

Je viens de recevoir mon mac mini M1 OS Ventura 13,3,1 et je n'arrive pas à installer creative cloud 

j'ai le message d'erreur ( Code Erreur 1et pourtant j'ai bien les droits admin... 

Help...

Merci d'avance 

Stéphane

 

Hi

I have just received my Mac Mini M1, ( OS 13,3,1)  Unfortunately no way to install Adobe Creative Cloud ... i have the error Code 1 dispite my profil is admin on it....

Help!!

Stéphane

 

Thanks a lot !

This topic has been closed for replies.
Correct answer kglad

reinstall using a new administrator privileged account per, https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 23, 2023

reinstall using a new administrator privileged account per, https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html

    S
    stéphanec92897685Author
    Participant
    April 24, 2023

    It works after creation of new admin profil and utilization of uninstaller program from adobe ( the silicon puce one....because my mac mini is M1 from 2020).....thanks !!

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 24, 2023

    @stéphanec92897685 

     

    good to hear (and you're welcome).

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices