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marcosr19800165
Participant
August 21, 2018
Answered

Product cancellation

  • August 21, 2018
  • 2 replies
  • 430 views

I can not find the option to cancel the purchase of the ADOBE product. And in my BBVA account I have been debited $ 643.60 for the product DRI ADOBE SALES dated 08/15/2018. I will not use this product anymore. I need you to help me cancel the purchase and get my money back.

This topic has been closed for replies.
Correct answer John T Smith

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Chat link

2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
August 21, 2018

You need to contact customer care for this: Contact Customer Care . In general, you should keep an eye on your contracts with automatic renewals. I set a reminder on my smart phone.

ABAMBO | Hard- and Software Engineer | Photographer
John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
August 21, 2018

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Chat link

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