Skip to main content
T
Tyler5CDF
Participant
September 13, 2020
Answered

Product doesn't show up in Creative Cloud

  • September 13, 2020
  • 1 reply
  • 373 views

Hi, I had purchased Adobe Products some type ago in Disk format, specifically Adobe Creative Suite 5.5 Producction Premium. I was able to activate two out of the three codes (one was longer than 24 digits, so I assume it wasn't a cause for worry). But, after installing creative cloud I am unable to download any applications. I'm completely unaware of any Adobe updates on anything, and i'm quite confused as to why my registered products are not available for download. Can someone please help me?

 

[NEVER POST A SERIAL NUMBER IN A PUBLIC FORUM !!!]
[You have just given your serial number to everyone who read this message before]
[I deleted the number... or people who receive all their forum messages via email]

This topic has been closed for replies.
Correct answer John T Smith

A Cloud subscription does not use serial numbers... you log in to your paid account and do the step below

 

Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
September 14, 2020

A Cloud subscription does not use serial numbers... you log in to your paid account and do the step below

 

Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices