Skip to main content
jreynolds67
Participating Frequently
January 22, 2015
Answered

Production Premium CS6 Reinstall

  • January 22, 2015
  • 2 replies
  • 297 views

Hello,

I am about to reinstall my Adobe Production Premium CS6 suite due to failing hardware corrupting the dynamic link server. I have already done this once, but my question this time is: Will the key code return used when I try to install it? Do I need to deactivate the package before reinstallation? Or can I just reinstall it and enter the key again no issue?

Thank you,

Jack Reynolds

Adobe CS6 Production Premium

Windows 8.1

    This topic has been closed for replies.
    Correct answer Ned Murphy

    if the the software is still installed and accessible then before uninstalling it you should deactivate it  (open an app and choose Help -> Deactivate).  Otherwise, contact Adobe Support thru chat and ask them to reset your activations.  You normally have two activations available to you, but it is better to not waste one in case you want/need it for another machine.

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...

    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

    2 replies

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    January 22, 2015

    if the the software is still installed and accessible then before uninstalling it you should deactivate it  (open an app and choose Help -> Deactivate).  Otherwise, contact Adobe Support thru chat and ask them to reset your activations.  You normally have two activations available to you, but it is better to not waste one in case you want/need it for another machine.

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...

    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

    jreynolds67
    Participating Frequently
    January 22, 2015

    Thank you!

    John Waller
    Community Expert
    Community Expert
    January 22, 2015

    Always deactivate first.

    jreynolds67
    Participating Frequently
    January 22, 2015

    How would I do this?