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Xplodge
Participant
May 15, 2013
Question

Program not responding.

  • May 15, 2013
  • 1 reply
  • 287 views

I installed the trial version of Dreamweaver yesterday but when I tried to run the software it just stalls and I receive a 'Dreamweaver CS6 is not responding' message. Tried running 'updates' but to no avail. Windows Vista. Lost a whole day now of this tial version. Any suggestions please?

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    1 reply

    Rave
    Rave
    Participating Frequently
    May 15, 2013

    Hi Xplodge,

    Dreamweaver CS6 has not been tested on Vista and you might face compatibility issues.

    Please check the tech specs : http://www.adobe.com/mena_en/products/dreamweaver/tech-specs.html

    Did you get any errors during installation?

    What happens when you right click the software and select 'Run as Administrator'?

    You can also try the follwoing steps :

    > Use the cleaner tool ( http://www.adobe.com/support/contact/cscleanertool.html )to uninstall the software.

    > Enable the hidden Admin Account on Windows Vista ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-adminis trator-account-on-windows-vista/ )

    > Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-servic es-windows.html )

    > Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.

    Reboot and Install in the enabled Administrator account and check.

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