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J
J_P_D
Participant
January 15, 2018
Answered

PS CS6 Install Button in Creative Cloud doesn't work

  • January 15, 2018
  • 2 replies
  • 410 views

Im having the same issue with a non reactive CS6 Install button. Did you ever get an answer?

JP

This topic has been closed for replies.
Correct answer kglad

and, if you have a cc trial, previous versions like cs6 aren't available.

2 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 16, 2018

and, if you have a cc trial, previous versions like cs6 aren't available.

Bani Verma
Bani Verma
Legend
January 16, 2018

(Branched out as a new discussion)

Hi JP,

If you are trying to install Adobe CS6 products through the Creative Cloud desktop app, and the install button is disabled then this could be because the desktop app isn't working.  To resolve this issue please follow the steps given in the following help document: "Failed to install" error received when installing Adobe Creative Cloud desktop app.

After this follow the steps given here to download CS6 through the Creative Cloud desktop app: Adobe Extendscript Toolkit CC download for macOS 10.13.2

Let us know if this helps.

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