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Kacper2746371133ks
Participant
December 6, 2022
Question

PS Elements 2023 - Bought license for wrong device

Hi, I wanted to buy a license for Photoshop Elements 2023 for a Mac but I accidentally bought the PC version. License bought from Amazon. Now I can't activate the software as it tells me thatvthe license key is invalid. Is there any chance of swapping the license over for a Mac version?

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 6, 2022

if you had purchased from adobe, yes.  because you purchased from an amazon vendor you need to go through that vendor.

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