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October 10, 2011
Answered

PS elements installation not possible less I "close ShellExtLoader application"

  • October 10, 2011
  • 6 replies
  • 27283 views

Hello,

I downloaded PS elements v10 for MacOs.

I have a dual core duo macbook, snow leopard (last update)

When starting the install process, i'm prompted to "close ShellExtLoader application".

According to activity monitor I don't have any such application running.

I could not find any solution ion the web.

I'm happy I DLed it as a free evaluation version.... but I certainly will need to fix this before I buy it.

Could anyone help ?

Thanks

This topic has been closed for replies.
Correct answer ellisr1

It's from SugarSync.  I had this issue; quit one thing and then tried to continue. Didn't work until I quit SugarSync.  I verified this with another search and forum.  I'm installing as I type this.

Good Luck.

6 replies

Participant
November 26, 2014

Thanks. That worked like a charm.

Participant
November 17, 2014

Thanks. It was SugarSync for me too.

Participant
October 22, 2014

Still an issue thanks so much, was pulling out my hair to fix this one!

Participant
October 25, 2011

@ ellisr1 thanks a billion I was going made lol

ellisr1Correct answer
Participant
October 12, 2011

It's from SugarSync.  I had this issue; quit one thing and then tried to continue. Didn't work until I quit SugarSync.  I verified this with another search and forum.  I'm installing as I type this.

Good Luck.

Participant
October 12, 2011

Thank you for saving me hours and hours of hunting ellisr1!

Inspiring
October 10, 2011

Trash the download and any bits it may have already installed, then download again. If you use any kind of AV software, disable it for the install.

EDIT but before doing that, just restart your computer and see if that helps.

October 11, 2011

Thnaks for replying.

I did as indicated but same error message .