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Participant
December 10, 2020
Question

ps express

  • December 10, 2020
  • 1 reply
  • 144 views

Hello. Signed up for a free trial of Adobe Photoshop Express Premium Features by mistake. How do I cancel my subscription?

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
December 10, 2020

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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