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willyv28653206
Participant
October 1, 2020
Answered

PS werkt niet meer op tweede station

  • October 1, 2020
  • 2 replies
  • 449 views

Photoshop werkt ineens alleen nog maar op de vaste pc en niet meer op de laptop. Wanneer ik photoshop op de laptop start moet ik een proefabonnement nemen, lijkt mij niet correct. Ik heb immers een abonnement waarbij het programma op twee ‘stations’ gebruikt kan worden?

This topic has been closed for replies.
Correct answer AxelMatt

For the first step check your account to verify your subscription is what you expect and to verify your adobe id (used in the next step), https://accounts.adobe.com/

 

If your account shows:  your subscription is active

  1. sign out and then back in to your cc desktop application using the same adobe id above to verify your subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
  2. if this fails, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.ht ml
  3. if this fails, https://helpx.adobe.com/creative-cloud/kb/cc-reverts-to-trial.html
  4. if this fails, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

 

if your account shows you have no subscription and you're paying for one 

  1. using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

 

2 replies

willyv28653206
Participant
October 4, 2020

sorry had de antwoorden niet gezien, ik ga er mee aan het werk. 

willyv28653206
Participant
October 4, 2020

Hartelijk dank, alles fuctioneert weer.

Willy van der Weide

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
October 1, 2020

For the first step check your account to verify your subscription is what you expect and to verify your adobe id (used in the next step), https://accounts.adobe.com/

 

If your account shows:  your subscription is active

  1. sign out and then back in to your cc desktop application using the same adobe id above to verify your subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
  2. if this fails, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.ht ml
  3. if this fails, https://helpx.adobe.com/creative-cloud/kb/cc-reverts-to-trial.html
  4. if this fails, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

 

if your account shows you have no subscription and you're paying for one 

  1. using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
AxelMatt
Community Expert
Community Expert
October 1, 2020
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo