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Inspiring
February 21, 2023
Answered

PSCC on 2 drives..

Ok, this is an interesting situation-my operating system is on a relatively small drive-to keep from filling it up, I located PSCC on my HDD internal drive as I have more space there. I also changed the download loacation to this drive.   All was good until my SSD died-I didn't need to reinstall PS as that drive survived, but the  CC page is showing "install" on my apps page-Bridge too-meaning I won't get any new updates.  Perhaps my preferences were on the failed C drive-which nothing was recoverable...how can I get those back without a conflict loading it all over again?

Thx for info

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kglad
kgladCorrect answer
Community Expert
February 21, 2023

all the important stuff about your account is on your os drive.  ie, after replacing the os system drive you'll need to reinstall your cc desktop app and then subscription apps.

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Participant
July 18, 2023
quote

Ok, this is an interesting situation-my operating system is on a relatively small drive-to keep from filling it up, I located PSCC on my HDD internal drive as I have more space there. I also changed the download loacation to this drive.   All was good until my SSD died-I didn't need to reinstall PS as that drive survived, but the  CC page is showing "install" on my apps page-Bridge too-meaning I won't get any new updates.  Perhaps my preferences were on the failed C drive-which nothing was recoverable...how can I get those back without a conflict loading it all over again?

Thx for info


By @Sambikit

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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
February 21, 2023

all the important stuff about your account is on your os drive.  ie, after replacing the os system drive you'll need to reinstall your cc desktop app and then subscription apps.

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SambikitAuthor
Inspiring
February 21, 2023

Ok, thank you-it seems it overwrote some of the files in the same location, and is functioning now for my future updates.  I will do the same for Bridge in the same location.

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kglad
Community Expert
Community Expert
February 21, 2023

you're welcome 

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