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A
a_d69302078
Participating Frequently
January 22, 2016
Answered

pse 14 trial installation fails

  • January 22, 2016
  • 2 replies
  • 592 views

I'm keen to test pse14 so trial version seems to be a good choice.


system 32bit Win7 pro 

- download ok,

- extractrion ok (? don't know exactly, but no faile message shown) ,

- installation stops @1% without any specific information, just "Installation fails"

- old CS5 version running

already done:

- restart w/o virus scanner & defender;

- shutdown w/o ext. sevices -

Any further idea (no, win reinstall is not an option?

Thanks Armin

This topic has been closed for replies.
Correct answer Govardhan.V

content of file is as follows:

Exit Code: 34 


Please see specific errors below for troubleshooting. For example, ERROR:


-------------------------------------- Summary --------------------------------------




- 1 fatal error(s), 0 error(s)




FATAL: Payload 'Camera Profiles Installer 9.0.0.25 {3F023875-4A52-4605-9DB6-A88D4A813E8D}' information not found in Media_db.




------------------------------------------------------------------------------------- 

System Requirements


If you haven't installed any Adobe app yet , you try with steps mentioned in below link :

(Exit Code: 34 Please see specific errors below for troubleshooting. For example, ERROR: ---------------------------…

2 replies

Govardhan.V
Govardhan.V
Participating Frequently
January 23, 2016

If possible post a screenshot of error.

A
a_d69302078Author
Participating Frequently
January 23, 2016

Govardhan.V
Govardhan.V
Participating Frequently
January 23, 2016

Click on the option Fehlerubersicht   , it will provide you error description, post tat error message here.

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 22, 2016

empty your temp folder.

right click the installation file and click 'run as administrator' with your av suspended.

if that fails, what installation file (name, extension and size) did you download?

A
a_d69302078Author
Participating Frequently
January 22, 2016

file is "PhotoshopElements_14_LS28_win32.exe" (download); running installation as admin already done (forgot to mention above because seems to be a basic issue ...)

A
a_d69302078Author
Participating Frequently
January 22, 2016

file size is 1.312.492 kB downloaded today, daily since Wed this week

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