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Regis38657209dla6
Participant
July 17, 2024
Question

PSE 2022 install error code 183

  • July 17, 2024
  • 4 replies
  • 1872 views

I'm trying to install Photoshop Elements 2022 to a new computer running Win 11 with more than adequate RAM, processing power and storage. During installation the message pops up: Sorry, installation failed.  We are unable to install Adobe Photoshop Elements 2022 this time. (Error Code: 183)  When I click on Get Help link, it took me to the Adobe website and gave me this "solution":

Error code 183 indicates an installation or update failure.

Solution

Select Retry to install or update the app again. If this doesn't fix the issue, follow the instructions in "Fix error 183 when installing Creative Cloud apps."

 

The problem is there is no "Retry" to select. So I clicked on the Fix error link. The only solution offered that appeared related to my particular problem was to delete a folder in the C:\ drive and reinstall the program. I tried that and got the same result. So, I'm stumped.

 

-Regis Bulman

    4 replies

    R
    Regis38657209dla6Author
    Participant
    January 23, 2025

    I want to thank everyone for their suggestions. I tried what was posted but kept running into difficulties - one way or another. So, sad to say, I threw in the towel and just paid up for the Photoshop Elements 2025 version on a 3-year rental. That works fine, and I get a few upgraded features. I found the solutions offered in this very complex to perform; I just don't keep up with the minutiae of solving PC problems like I used to - so I had to give up trying if I was going to get any work done. Either I'm getting dumber or you need a Galaxy Brain to keep things working on PCs anymore. Anyway, best wishes to all who contributed suggestions. Thank you very much.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      January 23, 2025

      @Regis38657209dla6 

       

      you're welcome.

      C
      cannga
      Participant
      December 3, 2024

      This is what solved it for me and allowed me to install Elements 2022 in Windows 11 laptop: https://community.adobe.com/t5/photoshop-elements-discussions/my-solution-to-photoshop-elements-2022-installation-problem-on-new-windows-11-system/m-p/14744733

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        December 3, 2024

        wasn't that info in my first post link?

        F
        farishajj
        Participant
        January 11, 2025

        Not really. The relvant informaton *for me* (APE 23) was "MS Visual C++ 2013 Redistributables." I already had MS Visual C++ 2015-2022 Redistributables which doesn't work. I never would have figured that out. I'm not a software developer but adding that to the install seems required. 

        R
        Regis38657209dla6Author
        Participant
        July 20, 2024

        Upon digging a little deeper into support material on the Adobe website I have come to learn that only the Photoshop Elements 2024 version is listed as compatible with Windows 11. (BTW, I clearly pointed out above that I'm using the 2022 version and that my PC is a Windows 11 device.)

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        July 20, 2024

        have you resolved the problem?

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