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morganmaryjane
Participant
May 30, 2013
Answered

PSE11 - installing error 1935 rolls back

  • May 30, 2013
  • 2 replies
  • 702 views

I have tried several suggestions to install PSE 11 on my Windows 7 computer, without any success. The installation stops, rolls back, and error 1935 shows up. Adobe, nor Microsoft, seem to have a clue on what will work on my machine. Some suggestions get too deep into the computer for me to follow. Since I am not that advanced in tinkering in areas that I could screw up the parts of the machine that works, I wonder if Windows 7 has a problem that cannot be fixed. Others have experienced the same issue with error 1935.

I am not willing to try Windows 8 if Microsoft cannot fix this problem on 7.

For now I am stuck without my new version of PSE being usable.

This topic has been closed for replies.

2 replies

MichaelKazlow
MichaelKazlowCorrect answer
Legend
May 30, 2013

Here is another: http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html

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morganmaryjaneAuthor
Participant
June 2, 2013

More detail:

Error 1935. An error occurred during the installation of assembly component {97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}. Hresult: 0x800736FD.

Nothing seems able to resolve this problem.

MichaelKazlow
MichaelKazlow
Legend
May 30, 2013

The following article is for Acrobat or Reader but might work for you:

http://helpx.adobe.com/acrobat/kb/error-1935-install-acrobat-reader.html

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