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emr11573653
Participant
November 16, 2023
Question

PSE2024 download asks for key repeatedly

  • November 16, 2023
  • 2 replies
  • 184 views

brought today 11/16/23, got download key, installed but continually asks for the key # when I try to use the product?

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 16, 2023

    does that occur multiple times on the same day?

     

    <moved from pse>

    E
    emr11573653Author
    Participant
    November 16, 2023

    it does

     

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 16, 2023

    thanks for that.

     

    suspend your av (don't restart your computer) and test for a day.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    November 16, 2023

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Photoshop Elements forum so that proper help can be offered.

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