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July 22, 2013
Question

Purchased Elements, Downloaded to Drive, Can't find Files, Won't Open from Download list

  • July 22, 2013
  • 2 replies
  • 358 views

Can someone please assist? I purchased elements, downloaded the files, saved them to a shared drive, and they are nowhere to be found now. I can't open them from the browser download list, or from the Adobe Screen that says Open Bundle.

Thanks,

    This topic has been closed for replies.

    2 replies

    Jeffrey_A_Wright
    Legend
    July 22, 2013

    Priddis Music if you saved them to a shared drive then you should be able to locate the installer files in the location you selected on the Shared Drive.

    July 22, 2013

    The files are nowhere to be found on my stored drive...I'm attempting to

    re-download with Chrome...

    Hannah L

    <Removed by Moderator>

    Sumit Singh7733893
    Participating Frequently
    July 22, 2013

    If you are using IE 10 to download please try different browser or

    use it in compatibility mode.

    http://windows.microsoft.com/en-IN/internet-explorer/use-compatibility-view#ie=ie-10