Purchased Individual Creative Cloud subscription, cannot access Lightroom

Question

Hi there, 
 
I have signed up and paid for a student creative cloud account. I can successfully use Premiere Pro however I can not access lightroom. When I log in it says access denied and to contact my IT administrator. I have contacted my university and they said I need to contact Adobe directly to access the apps. Can someone please help as I can not figure out how to contact Adobe directly?

Manan Joshi · Answer

Hello,To contact support, click on the following linkhttps://helpx.adobe.com/contact.htmlMake sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.Also be mindful of answering anyone who sends you a private message. See the following for more information about scammershttps://tinyurl.com/y7cfrr7y-Manan

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