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ciaram35261399
Participant
September 17, 2018
Answered

Purchased Lightroom CC but cant install

I recently used the free trial for Lightroom cc, when that ended I purchased Lightroom cc but there seems to be something stopping it from installing. Can anybody help?

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Kanikas
KanikasCorrect answer
Legend
September 17, 2018

Hi Ciara,

As I understand you are not being able to use the purchased version of Lightroom. Are you getting an error for trial? Please follow the steps shared in the link for help: Stop Adobe Creative Cloud from opening in trial mode after purchase

If this is not the issue you are facing, could you please share more details about the error?

Feel free to update the thread for any other questions.

Thanks

Kanika

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1 reply

Kanikas
KanikasCorrect answer
Legend
September 17, 2018

Hi Ciara,

As I understand you are not being able to use the purchased version of Lightroom. Are you getting an error for trial? Please follow the steps shared in the link for help: Stop Adobe Creative Cloud from opening in trial mode after purchase

If this is not the issue you are facing, could you please share more details about the error?

Feel free to update the thread for any other questions.

Thanks

Kanika

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