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June 5, 2013
Question

Purchased photoshop elements 11, worked after downloading but will not open now.

  • June 5, 2013
  • 1 reply
  • 288 views

I purchased photoshop elements 11and it worked after the intial download, however when I click on the icon now nothing happens.

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    1 reply

    Sumit Singh7733893
    Participating Frequently
    June 5, 2013

    What OS you are on?

    If it is Windows then please ensure there is no PhotoshopElements process running in the background.

    Launch Task Manager > Processes tab and stop if there is any process running for Photoshop Elements.

    Restart the application again.