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K
kespeera
Participant
June 8, 2014
Answered

Purchased PS+LR, but can't download LR

  • June 8, 2014
  • 1 reply
  • 275 views

My LR free trial will be expired tomorrow so i bought PS LR plan. Already installed Creative Cloud and it automatically downloaded PS as it says. Already installed PS. But no LR App to download in Creative Cloud. Tried to download LR from link in Adobe web page but it doesn't launch.   Please help. Very new to Adobe here.   Thank you very much.Purch

    This topic has been closed for replies.
    Correct answer kespeera

    Thank you so much Klad.

    It works now. I chat with the staff. He suggested to delete the trial lightroom app. I lost connection with the chat here. Anyway, I deleted, restarted my computer, open creative cloud, WOW! LR is there to download.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 8, 2014

    Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.4

    Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.4

    K
    kespeeraAuthorCorrect answer
    Participant
    June 8, 2014

    Thank you so much Klad.

    It works now. I chat with the staff. He suggested to delete the trial lightroom app. I lost connection with the chat here. Anyway, I deleted, restarted my computer, open creative cloud, WOW! LR is there to download.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 8, 2014

    you're welcome.

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