Purchased software download card for Adobe photoshopelements13 and adobepremiereelements13 at my campus bookstore on Friday morning Oct 31. Went through the process of entering product/serial numbers etc. and became "verified". Downloaded the produ
Purchased software download card for Adobe photoshopelements13 and adobepremiereelements13 at my campus bookstore on Friday morning Oct 31. Went through the process of entering product/serial numbers etc. and became "verified". Downloaded the product (~2 hours in time), the proceeded to install. At this - THIS point I was "told" I needed the 64 bit version (I have a 64 bit Lenovo T431s laptop). My patience wearing thin... I returned to the Adobe site from which I had done everything to this point. NOTHING with regard to a choice of 32 or 64 bit! Looked closely at the info that came with the download card... again, nothing regarding 32 or 64 bit option. Outlined this matter to Identit-e customer service... they said I need to contact Adobe. Adobe site does not make it easy to do that. Anyone have a solution and/or a suggestion?