question about saving.

Forum|Forum|9 years ago
November 22, 2016
2 replies
274 views

sorry my bad english before start.

i lost my works which i did last friday.

i didnt use my office computer last weekend so i dont know when its deleted.

btw, can this happen if i turn off my computer before save done? i've never login other pc or device.

there was no problem till now when i turn off my computer before saved because when i turn on, it continued saving automatically

Creative Cloud

This topic has been closed for replies.

Sheena Kaul

Legend

Hi,

This can probably happen if you do not save your work.

Regards,

Sheena

무중신81606957Author

Participant

so even i saved in Illust, but i turn off my pc before CC done synking, this can happen right?

Sheena Kaul

Legend

If you locally save your work, it will be there on your machine.

If you save it on the Creative cloud it will show you the notification that the file has been saved and you can then retrieve it from the cloud even if the computer turns off.

John T Smith

Community Expert

Which Adobe program are you using?

Post the program name so a Moderator may move this to the specific forum where users will be able to help

무중신81606957Author

Participant

i used Illustrator CC 2017 ( i mean, when i work, i use Illustrator mostly)

But not only .ai, but also PNG and Jpg are disappear too. so i asked here because i think this problem is about CC

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