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July 15, 2021
Question

quit unexpectedly : Indesign, illustrator, photoshop cs5 after migration assistant from lion 10.7.5

  • July 15, 2021
  • 1 reply
  • 142 views

Hello,

I have issue with closing the application with error message.

I transfered my application from lion 10.7.5 os to High Sierra 10.13.6 os using migration assistant.

When I quit the Indesign, illustrator and photoshop the program quit unexpectedly, as following details. what should i do to resolve this issue? Should I just ignore the issue? 

 

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1 reply

John T Smith
Community Expert
Community Expert
July 15, 2021

Tell everyone you know who owns a Mac, including Apple employees... Mac Migration and Time Machine DO NOT WORK properly with Adobe program activations due to hidden registration files that are not included when Migration or Time Machine make their copies

 

The only way to have programs work properly is to use your disc or download install and do a fresh install, entering your serial number on the appropriate screen

 

At this point, you may need to DE-activate and UN-install and then do a fresh install