Re: adobe applications will crash with my new specs

Same problem on Apple.

Crashed applications : InDesign, After Effects, Premiere

iMac 5K (config. max)

Mac OS 10.12.6

I need to work… !

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Correct answer ClemGribouille

Hi

I speak with Contact Customer and find the solution : Apple make session of work fragile.

So, I just repare my harddisk and install again the Creative Cloud Desk and perfect.

Thanks

Clément

Legend

Hi ClemGribouille,

Sorry for a delayed response.

As you mentioned that the applications are crashing, how often does this happen? Did you try disabling the firewall?

Let us know if are still facing the same issue, feel free to follow up. You may also Contact Customer Care for help.

Thanks

Kanika

ClemGribouilleAuthorCorrect answer

Participant

Hi

I speak with Contact Customer and find the solution : Apple make session of work fragile.

So, I just repare my harddisk and install again the Creative Cloud Desk and perfect.

Thanks

Clément

Legend

Branching to a new discussion due to different operating system.

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