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Known Participant
May 13, 2023
Question

Re: Animate May 2023 update <exit code 198 added for clarification - kglad>

  • May 13, 2023
  • 1 reply
  • 2297 views

Hi--I just tried installing the update (23.02) and I keep getting an error message. Everything else has installed fine and works great. I'm on a mac and using Big Sur 11.74. It says "works on this device" and below is the error message. What can I do to so it will updated? 

Exit Code: 198
-------------------------------------- Summary --------------------------------------
 - 1 fatal error(s), 1 error(s), 2 warnings(s) 

FATAL: Error occurred in install product workflow with error code 198 error message Source: /Library/Application Support/Adobe/Animate HLAN 2023; Destination: /System/Volumes/Data/.adobeTemp/9FDAC16F-0CB3-46EA-9BF6-AFBB6A5C34ED; ErrorDesc: Error Domain=NSCocoaErrorDomain Code=260 "The file “Animate HLAN 2023” couldn’t be opened because there is no such file." UserInfo={NSFilePath=/Library/Application Support/Adobe/Animate HLAN 2023, NSUnderlyingError=0x7f82f96c3be0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}
ERROR: Failed to backup folder /Library/Application Support/Adobe/Animate HLAN 2023 with error Source: /Library/Application Support/Adobe/Animate HLAN 2023; Destination: /System/Volumes/Data/.adobeTemp/9FDAC16F-0CB3-46EA-9BF6-AFBB6A5C34ED; ErrorDesc: Error Domain=NSCocoaErrorDomain Code=260 "The file “Animate HLAN 2023” couldn’t be opened because there is no such file." UserInfo={NSFilePath=/Library/Application Support/Adobe/Animate HLAN 2023, NSUnderlyingError=0x7f82f96c3be0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}, aborting installation.
WARN: Error Failed to copy src file '/Library/Application Support/Adobe/Animate HLAN 2023' to dst file '/System/Volumes/Data/.adobeTemp/9FDAC16F-0CB3-46EA-9BF6-AFBB6A5C34ED'.
WARN: CopyFile failed: Error Domain=NSCocoaErrorDomain Code=260 "The file “Animate HLAN 2023” couldn’t be opened because there is no such file." UserInfo={NSFilePath=/Library/Application Support/Adobe/Animate HLAN 2023, NSUnderlyingError=0x7f82f96c3be0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}} for Source: /Library/Application Support/Adobe/Animate HLAN 2023, Destination: /System/Volumes/Data/.adobeTemp/9FDAC16F-0CB3-46EA-9BF6-AFBB6A5C34ED
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1 reply

kglad
Community Expert
Community Expert
May 13, 2023
Known Participant
May 13, 2023

Thanks. So since the file isn't updated, do I click on the previous version and change the settings there?

 

Thanks for any help. 

Known Participant
May 13, 2023

And...just did that. My Animate *does* have read/write priviledges. 

 

Any other suggestions, greatly appreciated. Do you think it has to do with my system? Is it too old?