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lindamicciche
Participant
September 25, 2018
Answered

Re: Can not install any Adobe products Error P205

  • September 25, 2018
  • 2 replies
  • 2519 views

(on a pc - windows10)

Per your four steps:
1) uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

2) then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

and clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

I am still having trouble. After everything yesterday: I do not have the Icon, or the Creative Cloud Suite anywhere on my computer anymore. So I downloaded the Uninstall tool from Adobe. When I ran it, I got this message:

3) restart your computer (don't skip this)

I restarted just now.


4) reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud - ie, download the latest version.

I downloaded the latest version. and it is still failing at

I have looked at all the error codes. I have no connection issues. I have disabled both my firewall and my anti-virus software.  It is, however, failing at 42%.

I am at my wits end!

This topic has been closed for replies.
Correct answer lindamicciche

It finally worked. I went through it all again! each step. And it finally worked. Maybe I missed something the first couple of times this morning. third was the charm.

thank you for your help!

2 replies

L
lindamiccicheAuthorCorrect answer
Participant
September 25, 2018

It finally worked. I went through it all again! each step. And it finally worked. Maybe I missed something the first couple of times this morning. third was the charm.

thank you for your help!

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
September 25, 2018

Excellent, Lindamicciche, this is great news!

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    September 25, 2018

    Branching to a new discussion.

    Lindamicciche, you are correct the Error P205 occurs when there is a problem with the downloaded file.  What version of Windows are you attempting to install the Adobe Creative Cloud desktop application on?  Have you tried rebooting the computer per the directions in the screenshot?  Finally, is the computer on a network that you personally manage?

    For more information on Error P205 see Troubleshoot Adobe Creative Cloud download and install issues .

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