Re: Can't update Creative Cloud Desktop Error 507

Forum|Forum|1 year ago
October 6, 2024
1 reply
1286 views

Ok, so I'm just finding this thread in Oct. 2024. I just ran the Powershell command, but it failed. This is the text it provided. I'm not sure where to go from here. Should I try to contact Adobe live tech support?

Remove-AppxPackage : The remote procedure call failed.
The remote procedure call failed.
At line:1 char:48
+ ... ppxPackage -all AdobeNotificationClient | Remove-AppxPackage -AllUser
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Remove-AppxPackage], COMException
+ FullyQualifiedErrorId : System.Runtime.InteropServices.COMException,Microsoft.Windows.Appx.PackageManager.Comman
ds.RemoveAppxPackageCommand

This topic has been closed for replies.

kglad

Community Expert

@Mike Sellers

are you the admin of a teams/enterprise subscription trying to create an installation package?

M

Mike SellersAuthor

Participating Frequently

No, I'm a regular user in this case. The PC I'm trying to update is my own, not supplied by my employer, so I have full admin rights to the device.

I think the problem is that I upgraded the drives, and now it is looking for a particular drive that is no longer in use. I was mainly trying to avoid having to uninstall all CC and all the other Adobe apps to solve this issue.

kglad

Community Expert

if changed the physical drive on your computer that was used to install the cc apps, did you change the install location in the cc desktop app preferences?

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