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Carrie Qualls
Participant
August 8, 2017
Answered

Re: Canceling my account/Creative cloud membership

  • August 8, 2017
  • 2 replies
  • 219 views

I need to cancel my Adobe Account and do not see 'cancel my plan' under my plans.

This topic has been closed for replies.
Correct answer Sheena Kaul

Please see

2 replies

C
Carrie QuallsAuthor
Participant
August 8, 2017

I'm trying to get into the chat with someone and it's down or simply not working.

Sheena Kaul
Sheena KaulCorrect answer
Legend
August 8, 2017

Please see

Sheena Kaul
Sheena Kaul
Legend
August 8, 2017

Branching into a new discussion

Hi Carrie,

Since you are unable to cancel the plan from your accounts page, please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please go through the Adobe - Subscription Terms as well.

Regards,

Sheena

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