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default85r31kprxjvu
Participant
December 25, 2020
Question

Re: Creative Cloud doesnt launch [Branched]

  • December 25, 2020
  • 2 replies
  • 186 views

I got the same problem, how did you fix it? It is a christmaspresent and im very frustrated...

 

This topic has been closed for replies.

2 replies

Ro Hackett
Ro Hackett
Inspiring
December 25, 2020

Is your problem "MSVCP140.dll and VCRUNTIME140.dll Was Not Found" ... if so please watch this video on how to install the visual c++

It worked for me today.

https://www.youtube.com/watch?v=e0T3CaZgU04

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    December 25, 2020

    Merry Christmas & welcome to the Creative Cloud forums!

     

    Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
    - https://helpx.adobe.com/creative-cloud/system-requirements.html

    After installing the Creative cloud desktop app, please restart your computer.

     

    If you still need help, please post back with details about your operating system and any error messages or codes that you're seeing.

     

    Nancy O'Shea— Product User & Community Expert
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