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C
CanLaw
Participant
September 24, 2015
Answered

Re: Creative Cloud downloads SLOW!

  • September 24, 2015
  • 2 replies
  • 1547 views

Same here. Adobe Cloud update is just sitting at zero. Everytime Adobe updates this happens and they try to blame the users

It may just  be their own system is overloaded with customers trying to all download the same update at the same time

But Adobe never misses taking their monthly fee from my account They are really fast with that.

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Branching to a new discussion.

    Jkijki the discussion you responded to was from 2014. Are you receiving any specific error messages when updating the Adobe Creative Cloud desktop application?

    2 replies

    vmxgroove
    vmxgroove
    Participating Frequently
    September 8, 2016

    I have to agree that Adobe downloads in general are very slow and sub-par.  It has been that way since the beginning.  I've been a loyal Creative Cloud user and supporter of their products since the first version of Premiere and Photoshop.  Since CC has been in place, I always get slow sluggish downloads.  I thought after time this would improve but it never seems to.  When you contact support, if you can get through to an actual person, the response is mediocre.  They always seem to assume that your ISP or your security settings are the issue.  They're not...  The Adobe servers are in fact very slow when compared to other services.  I know what I'm doing.  My PC and ISP are fine.  I don't get why they just don't beef up their servers.  After all this time, they should have addressed this honestly by now.  I love Adobe software.  I work with it daily.  Enough with the BS and fix it already.  That's my two cents!

      Jeffrey_A_Wright
      Jeffrey_A_WrightCorrect answer
      Legend
      September 24, 2015

      Branching to a new discussion.

      Jkijki the discussion you responded to was from 2014. Are you receiving any specific error messages when updating the Adobe Creative Cloud desktop application?

      C
      CanLawAuthor
      Participant
      October 8, 2015

      The download solved itself eventually. I suspect that Adobe's werver was just overloaded since they released a big update that day.

      This forum seems to be run by a farily obnoxious person who seems to think his opinion is the only one that counts

      I think it is appalling that this is virually the only way you can get support from Adobe.... having to ask who knows who and getting a lot of useless guesses back

      Not impressed at all by this forum or its moderators

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