Re: Creative Cloud issue on new Mac after using Migration Assistant.

Thanks for your follow up.  I wound up on an online chat that guided me through a process of resolving my issues.  The most frequent error was on the CC Apps page, where I was informed of a Download Error, with instructions to contact support or to download Creative Cloud.  It appeared that I needed a clean uninstall of CC, but whenever I attempted to do this, I got the message that "CC uninstalled, with errors".  So it was frustrating, because I appeared to need a clean uninstall to reinstall, but I couldn't successfully get a clean uninstall.

I would add that some better solution from Adobe would appear to be necessary for users migrating between Macs.  I was pretty careful to follow Apple's instructions, including updating all installed apps prior to the migration.  I expected some issues during this migration, but honestly, the only problem I had was with Adobe CC.

In case it's helpful with future users, here are the instructions from Mudassir in Adobe support that finally resolved my problems:

Mudassir: Please close the Creative Cloud Desktop application.

Mudassir: Please open a Finder window, click on Go > Go to Folder.

Mudassir: Then type as ~/Library/Application Support/ and press enter.

Mudassir: In there, please rename Adobe folder as Adobe_old

Mudassir: Now, open the Go to folder search box again, in that type /Library/application support/ this time and then click on Go.

Mudassir: Notice that this time it is just /library and the ~ symbol is not included.

Mudassir: Now, again rename Adobe folder as Adobe_old

Mudassir: Now, open the finder window and Press Command + Shift + U button.

Mudassir: It will open the Utilities folder, from there delete the Adobe Application manager and Adobe Creative cloud folder.

Mudassir: Now please open Activity Monitor from Utilities.

Mudassir: Then look for the below processes and end them one-by-one, if they are present:

Mudassir: 1. Creative Cloud

Mudassir: 2. CoreSync

Mudassir: 3. CCLibrary

Mudassir: 4. Adobe Desktop services

Mudassir: 5. Adobe IPC Broker

Mudassir: 6. Adobe Crash daemon

Mudassir: You can end the AdobeUpdateDeamon as well.

John McGrann: That's not quitting. Should I attempt to Force Quit?

Mudassir: Yes, you can try to Force Quit.

Mudassir: If it does not work, please ignore it. After sometime it will timeout automatically.

Mudassir: After this, please download and install Creative Cloud Desktop application using the below link:

Mudassir: http://creative.adobe.com/products/creative-cloud/

Mudassir: Please click on Apps.

Mudassir: Also, you can delete the folders that we have renamed as Adobe_old under the below locations:

Mudassir: 1. ~/Library/Application Support/

Mudassir: 2. /Library/Application Support/

Thanks for your follow up, though - I appreciate it.