Re: Creative Cloud updated all of my CS6 apps, now I'm stuck
Hi, I know it's 2 years later, but this thread seems to be handling my current problem. I have had PS for decades, always paying for my upgrades, including upgrading and paying for PS CS 6 in December 2012, that was BEFORE Adobe changed to the subscribe-only Creative Cloud. I have been subsribing to CC since May 2013, but have carefully made sure not to touch my own PS CS 6 via the cloud, to preserve it as a stand-alone, indepnedently working app. However, at about the same time as the excellent starter subscription offer ended, and I suddenly was on 2,5 times the monthly cost, my work load diminished and I have now been forced to end my subscription. It's just too expensive to pay £45 per month, year after year, for me. My subsricption ran out yesterday and I now find to my horror, that I cannot open my own, fully paid PS CS6 app - I just get the "renew your subscription" box. This can't be true. Adobe cannot "take back" a product they once sold me as a stand-alone app!!
I luckily find this post, but dare not "remove the current installations of CC", as suggested by Jeff above, since I haven't got any physical PS CS6 (as on a CD). I thought the link on my account was a safe storage if I ever wanted/needed to download it again. As Adobe phrased it in it's thank you note from 2012: "You can log back into 'Your Account' in the future to re-download your products." Logging in today, which I believe is "in the future", I am only met by Adobe pushing for me to subscribe. That link to the PS CS6 app seems to no longer exist.
Please, how can I retrieve my PS CS6, paid for? Yes, I can show receipts and Adobe email to prove my purchase.