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BOB JAFFA
Participant
July 6, 2015
Answered

Re: creative cloud won't launch

  • July 6, 2015
  • 2 replies
  • 260 views

Creative Cloud still does not launch even after following the suggestions in personal settings.

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Bob I would recommend utilizing the steps listed in Error: "Failed to install" | Creative Cloud Desktop to reinstall the Adobe Creative Cloud desktop application.  If you have any questions regarding the steps listed in the document you are welcome to update this discussion.

2 replies

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
July 6, 2015

BOB JAFFA do you receive any specific error messages? What operating system are you using?  What steps have you implemented?

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BOB JAFFAAuthor
Participant
July 6, 2015

I am on a mac using OS 10.10.4.

I downloaded the newest Creative Cloud app this morning and it dosen’t launch either. There are no error messages. The Creative Cloud icon appears briefly in the bar at the top and then disappears.

Bob

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
July 6, 2015

Bob I would recommend utilizing the steps listed in Error: "Failed to install" | Creative Cloud Desktop to reinstall the Adobe Creative Cloud desktop application.  If you have any questions regarding the steps listed in the document you are welcome to update this discussion.

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
July 6, 2015

Branching to a new discussion.

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