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marcuss50758019
marcuss50758019
Participant
September 4, 2017
Answered

Re: CS3, Acrobat 8 ~ Activation Servers Retired

  • September 4, 2017
  • 2 replies
  • 1559 views

I have always been a faithful Adobe software users.  Now! I'm having second thoughts.  My CS3 has worked for me without a problem for years.  Now Adobe is forcing me to upgrade or up-sell me another product I do not want to buy.  How is it POSSIBLE that an Activation Server is RETIRED????  Machines don't retire! People do! In my opinion, this is just another way to FORCE customers into buying another product.  I was on my laptop for 16 hours yesterday (Sept. 3, 2017) with Adobe Chat Support.  I chatted with 4 different people from the Middle East on this CS3 issue to no avail.  I spoke with Adobe Support Live this morning with a female from the Middle East.  She said there is nothing they could do to help me except up-sell Adobe's Creative Cloud Plan for $29.00 per month!  Are you KIDDING ME? 

I don't know one person with CS3 or CS4 that has been successful with this new so called Activation Code or installation from Adobe!

What a blow below the belt!  Does ANYONE know a workaround for this horrible situation Adobe has put us in?

Retiring the Activation Server(s) in my opinion was the GREATEST BETRAYAL Adobe could ever done to destroy a faithful customer base.  The sad part about all of this is, I also own CS4!  I have always liked CS3 better.  So, as you can see, I'm really screwed! 

Thanks Adobe!

Mark

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Mark if the green question mark is being shown then the serial number is accepted.  The activation occurs separately what specific error are you currently experiencing?  Can you please post a screen shot of the error you are encountering?  Information on how to post a screen shot can be found at FAQ: How do I capture and post a screen shot or video?​.

    2 replies

    marcuss50758019
    marcuss50758019Author
    Participant
    September 8, 2017

    Ok Jeff!  I hit the forums today.  Let me ask you a question?  Is it possible that the NEW CS3 Activation Installation Code is incorrect for CS3? Even though I get the green check mark?

    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    September 8, 2017

    Mark if the green question mark is being shown then the serial number is accepted.  The activation occurs separately what specific error are you currently experiencing?  Can you please post a screen shot of the error you are encountering?  Information on how to post a screen shot can be found at FAQ: How do I capture and post a screen shot or video?​.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    September 4, 2017

    Mark I am sorry for the frustration.  Please see Resolve "temporary activation expired" error for CS3 and Acrobat 8 for details on how to resolve the error.  If you have any questions regarding the steps listed then please update this discussion.  You will be able to reinstall CS4 after CS3 is installed successfully.

    marcuss50758019
    marcuss50758019Author
    Participant
    September 6, 2017

    Hi Jeff,

    My online business and website is at a stand still.  I have not been able to get anything CS3 related to work on your Adobe Website.  I am now in panic mode!  Can you help me?  I mean, REALLY help me?  I'm still struggling with the fact that Adobe Retired a machine (Activation Server). You don't bring down a server without a redundant or fail-over system!  I would not be surprised if a legal component doesn't come out of this.  I have been down for two and half days. This is CRAZY!  I have done everything I was asked to do by your technical support team. Nothing has worked! I'm open to any and ALL ideas "EXCEPT" buying new software.  This choice and decision should be totally up to my discretion not Adobe. 

    If you have any ideas, now would be the time to share them.  Thanks for any assistance you can give.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    September 6, 2017

    marcuss50758019  wrote

    Hi Jeff,

    My online business and website is at a stand still. 

    It need not be.

    Download Brackets right now.  It costs you nothing.

    Brackets - A modern, open source code editor that understands web design.

    Nancy O'Shea— Product User & Community Expert
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