Re: CS3 - Still getting Activation Error Message with new Installer
I've been running CS3 on Mac OS 10.9.6 for years then, like everyone else, last week needed to reinstall it following a hardware problem and got the MUST ACTIVATE window with pre-completed serial# and activation but no authorization number and no way to call or contact the server. I then spent over 4 hours on the phone with Adobe over a period of 8 days, during which time a technician took over remote control of my desktop, opened text edit to read a log then deleted (rather than save) 6 untitled files of mine that opened with the application.While promised a call from a higher level technician it never came and today I was told to update my OS and solve it myself.
I have updated the OS to 10.11.6 as instructed, had to then get rid of the included Java to reinstall the earlier version Apple provides to use legacy software, used the Adobe Cleaner tool and the Limited Access Tool and instruct them to fix the List Host but they say both report "O files fixed", obtained the new serial and repeatedly downloaded, uninstalled and tried again with Cleaner and Limited Access, trying to find and remove all kinds of files as suggested in various forums only to still have the same problem. I have now reinstalled the OS 10.11.6, replaced the included Java with the earlier version CS3 says it needs then couldn't open it STILL because of the exact same ACTIVATION window with pre-completed serial# and activation # but no way to get an authorization code.
I was really optimistic that post 38 would solve it, but when I tried it I could find no "registration" file in any library with an application support folder, nor anywhere else in the system or user files. I am getting so desperate since I need Photoshop for my work, have lost singificant income over the laqst week becasue of this and cannot afford to throw away $1500 worth of software. Jeff, you have been so helpful and patient in this forum, can you please tell me what I have to do from within OS 10.11.6 to solve this?
As another forum suggested, I removed MAC HD>Library>Application Support>Adobe>Adobe CS3 Design Premium>AMT.application.sif and that got rid of the ACTIVATION window, but then an error message appeared on opening the CS3 Photoshop saying there was a licensing problem and further progress opening Photoshop was impossible. I also tried all kinds of suggested Terminal entries and nothing works. Please-- what can I do?
