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ja_mon
Known Participant
November 12, 2019
Question

Re: Download and install your Creative Cloud apps

  • November 12, 2019
  • 0 replies
  • 239 views

What David failed to mention is that after installation you need to keep an eye on the adobe cc desktop app. Adobe is aware of an issue (mentioned in several online forums, both here and elsewhere) where the desktop app will sign you out unexpectedly. This will affect every app and your fonts.

 

Best advice is to NOT call adobe support. They can't fix it and several of us users have pushed for engineering to be involved. This issue has been ongoing for most users for several months, with no end in sight, yet they still charge a premium for an inferior product.

 

I've used their products since 1990 and this is the worst support I've ever experienced. No call backs, wrong advice, and band-aid solutions - this is adobe now.

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