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elzc14089437
Participant
September 26, 2019
Answered

Re-Downloading CS4 - Files Missing?

  • September 26, 2019
  • 1 reply
  • 275 views

I felt the need to re-install my Adobe CS4 Design Premium but the site where you download the instalation files appears to no longer be working?

 

My understanding is that the files should be downloaded from this page https://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html.html

 

I have tried downloading from Firefox and Chrome (up to date to the best of my knowledge no problems otherwise)

    This topic has been closed for replies.
    Correct answer Test Screen Name

    Public downloads are gone. Use your CDs, or contact Adobe - but do NOT let them send you back to the forum, as many of them try to do, WE DON'T HAVE LINKS.

    1 reply

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    Test Screen NameCorrect answer
    Legend
    September 26, 2019

    Public downloads are gone. Use your CDs, or contact Adobe - but do NOT let them send you back to the forum, as many of them try to do, WE DON'T HAVE LINKS.

    E
    elzc14089437Author
    Participant
    September 26, 2019

    Thanks for the confirmation - I'm kicking myself now for not checking first.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    September 26, 2019
    Customer service can and should provide you with the respective links but you need to proof ownership of the software. And often, customer service tries to direct you to the fora. In this case you need to insist that Adobe makes the links available via customer service. If there is ni progress ask to talk to a supervisor. Not all the agents are correctly trained in this sense.
    ABAMBO | Hard- and Software Engineer | Photographer
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