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richardl7580160
Participant
October 18, 2018
Answered

re-downloading elements 9 to a pc

  • October 18, 2018
  • 3 replies
  • 265 views

i have the cd for elements 9 which i loaded on my pc.  a few weeks ago my pc crashed, it was restored but i have been unable to reinstall elements with the cd

    This topic has been closed for replies.
    Correct answer Bani Verma

    Hi Richardl7580160,

    As you have mentioned you are unable to install apps using the disk, you may use the below links to download and install them:

    Download Photoshop Elements 14, 13, 12, 11, 10, 9, 8, and 7

    Download Adobe Premiere Elements 14, 13, 12, 11, 10, and 9

    Let us know if this helps.

    3 replies

    kglad
    Community Expert
    Community Expert
    October 18, 2018

    why can't your reinstall?

    John T Smith
    Community Expert
    Community Expert
    October 18, 2018

    You do not specify Mac or Windows, so notes for both

    CS6 and similar age programs HAVE NOT BEEN TESTED AND WILL NOT BE UPDATED for Mac El Capitan or newer operating systems

    -which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

    -Apple did not maintain backward compatibility with old programs in El Capitan or newer operating systems

    --Adobe has a workaround to Apple's problem of not maintaining backward compatibility

    --READ HERE https://forums.adobe.com/thread/2301916 for an Adobe solution to installing old programs, including a link to installing the old Java runtime that is required

    --Also read for more information https://forums.adobe.com/thread/2458382

    --and https://helpx.adobe.com/x-productkb/global/install-or-run-applications-new.html

    Two ideas that MAY work to install and/or run old programs in Windows 10

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... this says Encore, but is sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account) so follow the instructions, substituting the name and location of your specific program for Encore

    Bani Verma
    Community Manager
    Bani VermaCommunity ManagerCorrect answer
    Community Manager
    October 18, 2018

    Hi Richardl7580160,

    As you have mentioned you are unable to install apps using the disk, you may use the below links to download and install them:

    Download Photoshop Elements 14, 13, 12, 11, 10, 9, 8, and 7

    Download Adobe Premiere Elements 14, 13, 12, 11, 10, and 9

    Let us know if this helps.