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jessicaf53183594
Participant
December 18, 2017
Answered

Re: Error 16 on cs6

  • December 18, 2017
  • 2 replies
  • 179 views

I am trying to transfer my photoshop to my new iMac and have the licensing code but I am not finding where I need to enter it

    This topic has been closed for replies.
    Correct answer Peru Bob

    jessicaf53183594  wrote

    I am trying to transfer my photoshop to my new iMac and have the licensing code but I am not finding where I need to enter it

    Did you transfer it or do a proper installation?

    If you didn't do a proper installation and tried to transfer it, it won't work properly and you will need to uninstall and reinstall properly.

    Error 16 see here:

    Configuration error in Adobe Creative Cloud or Adobe Creative Suite

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    December 18, 2017

    jessicaf53183594  wrote

    I am trying to transfer my photoshop to my new iMac and have the licensing code but I am not finding where I need to enter it

    Did you transfer it or do a proper installation?

    If you didn't do a proper installation and tried to transfer it, it won't work properly and you will need to uninstall and reinstall properly.

    Error 16 see here:

    Configuration error in Adobe Creative Cloud or Adobe Creative Suite

    Jeffrey_A_Wright
    Legend
    December 18, 2017

    Branching to a new discussion.

    Jessicaf53183594 what version of Photoshop are you installing?  What specific error are you receiving when installing Photoshop?