Skip to main content
nicolew70779897
Participant
October 2, 2018
Answered

Re: Error 201 while installing CC, I tried a lot, but all didn't help...

  • October 2, 2018
  • 1 reply
  • 187 views

Mac user, same problem! No idea what to do next.

This topic has been closed for replies.
Correct answer Bani Verma

(Branched out as a new discussion)

Hi Nicolew70779897,

"Error 201" occurs when the download is paused and when the server response is poor. Please make sure you have a stable internet connection when trying to update or download any Adobe app.

Also, it would help if you can turn off any anti-virus, system optimizer, system firewall, internet/browser security software installed on your machine for the time being.

To troubleshoot this issue, please refer to the following help document: Troubleshoot Adobe Creative Cloud download and install issues

I would also recommend you to try downloading the Creative Cloud desktop app by using the direct download links given here: Download Creative Cloud desktop app

Let us know if this helps.

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
October 5, 2018

(Branched out as a new discussion)

Hi Nicolew70779897,

"Error 201" occurs when the download is paused and when the server response is poor. Please make sure you have a stable internet connection when trying to update or download any Adobe app.

Also, it would help if you can turn off any anti-virus, system optimizer, system firewall, internet/browser security software installed on your machine for the time being.

To troubleshoot this issue, please refer to the following help document: Troubleshoot Adobe Creative Cloud download and install issues

I would also recommend you to try downloading the Creative Cloud desktop app by using the direct download links given here: Download Creative Cloud desktop app

Let us know if this helps.