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Participant
July 22, 2022
Question

Re: Free Trial Not working...

Not working 

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    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    July 22, 2022

    What's not working? 

    • What if any error messages or codes are you seeing?
    • Does your computer user profile have administrative rights?
    • Were you able to install the software?
    • Did you try disabling anti-virus?
    • Did you restart your computer after installing?
    • Can you open Creative Cloud Desktop App?

     

     

     

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    Nancy O'Shea— Product User & Community Expert
    Peru Bob
    Community Expert
    Community Expert
    July 22, 2022

    What Adobe program?

    Does your computer meet the minimum requirements?

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    Peru Bob
    Community Expert
    Community Expert
    July 22, 2022