Re: how do i cancel my free trial?

Adobe automatically bills the credit card you provided if you don't cancel before the end of the trial period. I cancelled my Creative Cloud Photography plan today (Saturday). I had to use the chat feature in the Manage Account section of the confirming email I received after I subscribed. The chat person was servicing many members so it took about 45 minutes to cancel. I immediately received a cancellation email. I requested a copy of the chat transcript which I also received quickly. I advise others to use Virtual Credit Card Number (VCN) for all online and phone purchases even including free trials which may be charged in the future. The VCN is a unique and different number tied to your regular credit card number. A dollar cap can be set on the VCN card somewhat above the expected charge amount. I used $12 for a potential future charge of $9.99. You can also set a card valid time of 2 mos min to 12 mos max. Once one vendor uses this VCN, no other vendor or person can use it even if it is hacked online. Once it is verified as a valid card number by a vendor, you can CLOSE it before it is used. This avoids any possible charges if you decide to cancel a subscription or order before it is charged. Even if my number were hacked before it was used by Adobe, the thief could only steal a maximum of  $12. Otherwise the thief could steal up to the balance of your credit card's credit limit.